Privacy Policy

Depending on how you interact with us, we may collect information such as:

Personal Information: Full Name, Email Address, Phone Number, Country of Residence, Postal Address, Organization Name (if applicable).

Donation Information: Donation Amount, Donation Purpose (if specified), Payment Confirmation Information, Donation Date.

Important: We do not intentionally store complete payment card numbers or sensitive financial credentials on our website. Payments are generally processed by trusted third-party payment service providers.

Volunteer Information: Personal Details, Education, Professional Experience, Skills, Languages, Emergency Contact, References (where applicable).

Technical Information: When you visit our website, certain technical information may be collected automatically, including IP Address, Browser Type, Device Information, Operating System, Pages Visited, Date and Time of Visit, Website Usage Statistics.

Your information may be used to:

Process donations.

Respond to inquiries.

Manage volunteer applications.

Deliver humanitarian services.

Improve our website and user experience.

Communicate organizational updates where you have chosen to receive them.

Meet legal, financial and regulatory obligations.

Protect the security and integrity of our systems.

We collect only information that is reasonably necessary for these purposes.

We use personal information fairly, responsibly and only for legitimate organizational purposes.

We do not sell your personal information to third parties.

We do not trade donor or supporter databases.

We do not use personal information for purposes unrelated to our humanitarian mission without an appropriate legal basis or your consent where required.

We respect every donor's privacy.

Unless required by law or authorized by the donor:

Donation amounts remain confidential.

Personal donor information is not publicly disclosed.

Anonymous donations are respected whenever possible.

Donor information is handled with professionalism and discretion.

Our website may use cookies and similar technologies to:

Improve website performance.

Remember user preferences.

Analyze website traffic.

Enhance security.

You may control cookies through your browser settings, although some website features may not function properly if cookies are disabled.

Protecting your information is one of our highest priorities.

We implement reasonable administrative, organizational and technical safeguards designed to reduce the risk of unauthorized access, disclosure, alteration or loss of personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to:

Fulfill the purposes described in this Policy.

Comply with legal, accounting and regulatory obligations.

Resolve disputes.

Protect our legitimate organizational interests.

When information is no longer required, we aim to securely delete or anonymize it where appropriate.

We may share information only when necessary, including with:

Trusted payment service providers.

Technology and website service providers.

Professional advisers.

Auditors.

Government authorities or regulators where required by applicable law.

We require service providers to handle information responsibly and appropriately.

As a humanitarian organization working with supporters and partners in different countries, information may be processed in jurisdictions outside your country of residence where permitted by applicable law.

We take reasonable steps to protect personal information during such processing.

Depending on applicable law, you may have the right to:

Request access to your personal information.

Request correction of inaccurate information.

Request deletion where legally permitted.

Withdraw consent where processing is based on consent.

Object to certain processing activities.

Request information about how your personal data is used.

We will consider and respond to such requests in accordance with applicable law.

Our website is not intended to knowingly collect personal information directly from young children without appropriate authorization where required.

If we become aware that personal information has been collected inappropriately, we will take reasonable steps to address the situation.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before providing personal information.

This Privacy Policy may be updated periodically to reflect operational, technological or legal changes.

The revised version will be published on our website with an updated "Last Updated" date.

If you have questions, concerns or requests regarding this Privacy Policy or how your personal information is handled, please contact us using the official contact details published on our website.